Privacy & Cookies Policy

Purpose, granting and processing of data

The company MERIDIANO ALINHADO LDA., as responsible for the processing of personal data, informs the customer that the data provided by him may be used to:

Register on the page www.gaiainternacional.com (hereinafter referred to as “the Page”);
a) Manage orders, deliver products and provide the services requested by the customer through the Page.
b) Process payments, manage complaints and communicate with the customer about these issues.
c) Carry out statistical surveys and interactive commercial communications by sending SMSs, electronic mail (e-mail and bulletins) or fax, making telephone calls without the intervention of an operator in relation to the products and/or services offered by MERIDIANO ALINHADO LDA. , or third-party companies with which commercial association agreements and/or joint initiatives, campaigns and projects are usually signed.
The data provided for the purpose established in points a) and b) are the data necessary for the execution of the contract for the provision of services requested by the customer through the Page, and through business partners (for example, for logistics operations, payment , etc.) and do not require the customer's consent under the terms of Article 6 of Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD). The provision of personal data by the customer for the purpose indicated in points a) and b) in order to receive the requested services, is necessary and mandatory for the provision of services. The partial or incorrect provision of data for the purpose indicated in the same points may make it impossible for the customer to provide the requested services.
The data provided for the purpose established in point c) requires the express consent of the customer, in accordance with articles 5 and 6 of Organic Law 15/1999, of December 13, on the Protection of Personal Data ( LOPD). Consent for this purpose is optional and the partial or incorrect provision of this data could make it impossible to carry out the activities mentioned in the aforementioned point c).
TREATMENT METHOD
The treatment will be carried out both with the help of automated instruments and in writing, with the purpose of collecting, consulting, storing, managing and extracting and transmitting the data.
For the processing of personal data, MERIDIANO ALINHADO LDA. will be responsible for the individual treatment by areas of technical, commercial and administrative reference. Some processing operations of a technical, organizational or managerial nature, functional and strictly related to the above, may be carried out by other companies and/or subsidiaries or affiliates, and/or belonging to the Mail Boxes Etc Group.
Still under the condition of the express consent of the customer when agreeing to these Terms, MERIDIANO ALINHADO LDA. may also share and disseminate customer data, in particular with the help of electronic and automated instruments of all kinds, to qualified third parties for sending information about promotions and offers, marketing communications and advertising and commercial material by telephone, SMS, MMS, video, email, postal mail, fax or any other means of communication made possible by technology, about the products and services of third-party service providers and/or business partners of MERIDIANO ALINHADO LDA., who will assume the capacity of holders of obligations relevant duties and responsibilities provided by law, independently and exclusively in relation to the processing of said data, carried out on your behalf and in your interest.
COOKIES*
MERIDIANO ALINHADO LDA., also informs that it may use “cookies” (text files, sent and stored on the customer's hard drive to be transmitted on their next visit) or other similar instruments, with the aim of facilitating the use of the services required by the customer, in addition to collecting information about the customer, his navigation on the Page, options and preferences expressed in the products. This will allow MERIDIANO ALINHADO LDA., to use the data collected through a customer profile to send targeted and personalized advertising. The customer may at any time revoke the authorization granted and oppose the use of cookies by selecting the appropriate configuration in their browser.
CUSTOMER RIGHTS
The customer has the right to obtain confirmation of the existence of personal data about him and may at any time exercise his rights, pursuant to articles 15, 16 and 17 of Organic Law 15/1999, of December 13, on Personal Data Protection (LOPD) . Specifically, the customer is entitled to request:
The origin of personal data and the purpose and methods of processing.
The logic applied in the case of processing carried out using electronic means. Updating, rectifying or including data.
The deletion, anonymization or blocking of processed data that violates the law, including data whose conservation is not necessary for the purpose for which they were collected or subsequently processed.
Confirmation that the update, rectification, inclusion, deletion, anonymization or blocking operations, as well as their content, have been communicated to those to whom the data were communicated or disclosed, unless compliance with this provision is impossible or implies the use disproportionate means in relation to the protected right.
The persons or categories of persons to whom the data may be communicated or who may have access to it, such as managers or agents, and the scope of disclosure of the data.
The customer also has the right to oppose, in whole or in part:
For legitimate reasons, to the processing of your personal data, relevant at the time of collection.
The processing of personal data for the purpose of sending advertising material or direct sales or carrying out market or communication studies.
RIGHTS OF MERIDIANO ALINHADO LDA.
MERIDIANO ALINHADO LDA. may use the data and any other information relating to the customer if it believes in good faith that this is necessary to:
Protect your interests and/or those of third parties
Comply with legal requirements or provisions of any competent authority.
Support the competent police authorities in the criminal prosecution of illegal activities via the internet of one or more users, although not necessarily in the use of services and/or in activities in which the use of services has been in some way essential to the crime.
Enforce your rights in any place, state, degree and against anyone.
Defend against third-party claims that claim that an action and/or omission by the user, carried out in any way through the services and/or resulting from the use of the services, violates their rights.
MERIDIANO ALINHADO LDA may communicate the data provided by the customer to public and/or private bodies that can access the data in compliance with legal obligations, regulations or community legislation.
RESPONSIBLE FOR DATA PROCESSING
The person responsible for processing the data is MERIDIANO ALINHADO LDA., headquartered at 194 Rua Av. Infante D. Henrique 194, 4400-179 Vila Nova de Gaia, Portugal, through its legal representative(s).
By agreeing to this information, the customer authorizes the processing and communication of personal data for the purposes and in the manner described above. This consent will be registered by MERIDIANO ALINHADO LDA. and may be revoked by the customer at any time.

What are cookies

Cookies are files that are downloaded to the computer when accessing certain internet pages. In particular, they allow a page to store and retrieve information about the browsing habits of a user or his computer and, depending on the information they contain and the way in which he uses his computer, they can be used to recognize the user and facilitate the navigation and your use of the page.
What type of cookies does this page use?

Analysis cookies: Those that, with due treatment on our part, allow us to quantify the number of users and thus proceed with the measurement and statistical analysis of the use that users make of the service offered. In this sense, an analysis of your navigation on our page is carried out, with a view to improving our offer of products or services.
Technical cookies:

They allow the user to browse an internet page, platform or application, as well as use the different options or services available, for example, control traffic and data communication, identify the session, access areas with limited access, remember the elements that form part of an order, carry out the purchase process for an order, request registration or withdrawal from any form, use security elements during navigation, store content for the dissemination of videos or sound and share content through social networks .
Personalization cookies:

They allow the user to access our online services, with some general characteristics predefined according to a series of criteria in the user's terminal, such as, for example, the language, the type of browser and the regional configuration with which the service is accessed, etc. .
Advertising cookies:

Those that, such as due treatment by us or third parties, allow the management of advertising spaces on the website in the most efficient way possible, adapting the content of the advertisement to the content of the requested service or the use given to our page. For this purpose, we can analyze your browsing habits on the Internet and we can show you advertising related to your browsing profile.
You have the possibility to allow, block or eliminate cookies installed on your computer, by configuring the browser options installed on your computer.